Mercy Ministries and Privacy Commissioner Investigations Update

In the post we learnt that the Privacy Commissioner had decided to carry out a preliminary investigation of the situation surrounding the refusal of Mercy Ministries Australia to hand over client files to past clients.
In a letter received by one of the complainants, a few days ago, the Assistant Privacy Commissioner has advised:

So Mercy Ministries [...]

Privacy Commissioner to make inquiries into Mercy Ministries refusal

This email was forwarded to me, by an ex-mercy member who has lodged a complaint with the Privacy Commissioner.  This followers from the refusal by Mercy to release client information on request to previous residents.  It is reproduced with permission and names and contact details removed.
Dear <name removed>
PRIVACY COMPLAINT AGAINST MERCY MINISTRIES

Thank you for [...]

Mercy Ministries Australia to destroy client files

I received this letter from a ex-Mercy client yesterday.  It was sent out to all clients that had requested that their personal files be released to them:

Now as they have been advised they are operating within the law and they will be destroying the requested documents.  To break the letter down
 

We have received you [...]

Skeptic Zone #66 featuring Sean the Blogonaut

I have been immortalised in Episode 66 of the Skeptic Zone Podcast.  Download it now so that you can listen to my melodious voice(okay that might not be strictly true).  This episode features Michael Marshall, Co-founder of the Merseyside Skeptics Society,  Presenter of ‘Righteous Indignation’ & ‘Skeptics with a K’ and Me.
I talk about [...]

Disappointed with Darlene

I was overjoyed and somewhat surprised when I heard the outcome of the ACCC investigation into Mercy Ministries – compensation (token though it may be)  and a formal apology from the directors was more than any of the Mercy Survivors thought they would ever get.
Here’s the apology letter .
The ACCC found that Mercy had [...]